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CompTIA A+ Certification (Accelerated)

  • Course Code G004
  • Duration 5 days

Additional Payment Options

  • GTC 38 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom

Public Classroom Price


excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Public Classroom

    Traditional Classroom Learning

Request this course in a different delivery format.

Course Overview


This bundle package includes A+ Certification: Systems Hardware and Networking Support Skills and A+ Certification: Operating Systems and Security Support Skills. The course will provide IT "super users" or new support professionals with the fastest route to A+ Certification. Full practical sessions will prepare students for the two A+ Certification exams.

Note: Some self-study each evening will be required.

Course Schedule


Target Audience


This course is for students wishing to take and pass both CompTIA A+ exams (220-901 and 220-902). It is also suitable for students with (or seeking) job roles such as Help Desk technician, Service Desk Analyst, Field Service Technician, IT support Technician, IT Support Administrator, or IT Infrastructure Technician.

Success in the CompTIA A+ exams helps to prepare for a career in IT support, perhaps leading to further CompTIA vendor-neutral certifications or qualifications from Microsoft, Cisco and others.

Course Objectives

  • Identify types and characteristics of PC, laptop, and mobile device components, including motherboard, CPU, memory, and storage, input, and output devices
  • · Install, configure, and troubleshoot peripheral devices and system components
  • · Install, configure, and troubleshoot print devices
  • · Install, configure, and troubleshoot wired and wireless LAN links and internet access devices
  • · Install, configure, and troubleshoot the Microsoft Windows, Linux, and Mac OS PC operating systems plus iOS, Android, and Windows mobile devices
  • · Configure and manage PC and mobile device network connectivity plus users, groups, and shared resources in a typical SOHO network
  • · Use anti-virus tools to prevent and recover from malware infections
  • · Configure access control measures, such as authentication, security policy, encryption, and firewalls
  • · Perform basic PC maintenance while working safely and responsibly and communicate effectively with customers

Course Content


CompTIA A+ 220-901: Module 1 - Peripherals and Adapters

  • Motherboard Components
  • Connection Interfaces
  • Display Devices
  • Audio and Multimedia Devices
  • Removable Storage Devices

CompTIA A+ 220-901: Module 2 / System Components

  • Mass Storage Devices
  • System Memory
  • Processors
  • BIOS and UEFI
  • Power Supplies

CompTIA A+ 220-901:Module 3 / Troubleshooting and Mobile Devices

  • Troubleshooting System Components
  • Laptops
  • Mobile Devices
  • Troubleshooting Mobile Devices

CompTIA A+ 220-901:Module 4 / Printer and Network Hardware

  • Printers
  • Configuring Printers
  • Troubleshooting Printers
  • Network Architectures
  • Ethernet Networks

CompTIA A+ 220-901:Module 5 / Networks

  • Wireless Networks
  • Internet Connections
  • Internet Protocol
  • Routers and Firewalls
  • Troubleshooting Networks

CompTIA A+ 220-902: Module 1 / Supporting Windows (1)

  • Windows Operating System
  • Administration Tools
  • Managing Storage
  • Managing Files
  • Managing Applications

CompTIA A+ 220-902: Module 2 / Supoorting Windows (2)

  • Managing Devices
  • Managing Performance
  • Troubleshooting Windows
  • Installing Windows

CompTIA A+ 220-902: Module 3 / Supporting Windows (3)

  • Troubleshooting Boot Problems
  • Maintenance and Backup
  • Threats and Vulnerabilities
  • Viruses and Malware
  • Securing Workstations
  • Securing Data

CompTIA A+ 220-902: Module 4 / Supporting Windows Networks

  • Configuring Network Connections
  • Securing Network Connections
  • Configuring Shared Resources
  • Virtualization and Services

CompTIA A+ 220-902: Module 5 / Linux, OS X, and Mobile OS

  • Linux Operating System
  • OS X
  • Mobile Operating Systems
  • Mobile OS Security and Troubleshooting
  • Safety and Environmental Procedures
  • Professionalism and Communication

Course Prerequisites


Ideally, you should have successfully completed the CompTIA IT Fundamentals course or have some basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course: 

  • Use a keyboard and mouse
  • Recognise the main components of a PC and different data media such as USB drives and DVD
  • Start the computer and navigate the desktop
  • Use Windows Explorer to create directories and subdirectories and manage files
  • Use Internet Explorer to view websites.

Test Certification


This course helps students to prepare:

  • CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.
  • CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.